ESMO Help
Help Center
Find answers about your account, squad, competitions, and the game.
General
Game modes, platforms, sponsorships, and the ESMO community.
- Multiple game modes: CS, MOBA, Carball, and switching focus Can a single club play CS and MOBA at the same time? How to drop a game mode, where Carball fits, and how to add a new roster later.
- Sponsorships How sponsor contracts work in ESMO: the three sponsors, what missions they give you, how long contracts last, and why you might not have a sponsor right now.
- Community Join the ESMO community and find guides written by other managers.
- Game platforms Where ESMO is available and how sign-in works on each platform.
Account and settings
Sign-in, account rules, suspensions, language, notifications, and club settings.
- Single Account Policy To keep the economy and competitions fair, each manager may create, own, and manage exactly one account.
- Moving to a new phone: keeping your club when you switch devices How to carry your club to a new phone, and how to bridge accounts when switching between Android and iPhone.
- My account got suspended Why accounts are suspended, what not to do after a ban, and how to appeal.
- App settings: language, notifications, club name, and account How to change the in-app language (hint: it follows your phone's system language), how to rename your club, manage notifications, and delete your account.
Recruitment
Auctions, transfers, free agents, and fair bidding.
- Bid Rigging Coordinating with other clubs to fix who wins a player transfer, fix bid prices, or otherwise manipulate an auction undermines fair play and is forbidden.
- Transfer Market: signing and selling players How transfers work in ESMO: why your "starter" can't be listed, how auctions and direct offers work, how to sign free agents, what affects negotiations, live negotiations, and the daily limits.
MOBA
Heroes, roles, terminology, and how the MOBA mode works.
- MOBA FAQ Answers about MOBA match presentation, heroes, and ESMO's original game mode.
- MOBA Hero Difficulty A Deep Dive into Macro, Mechanics, and Tactics
- MOBA glossary: jargon, roles, and concepts Plain definitions of MOBA jargon you'll see in ESMO: CS, KDA, AD/AP, lanes, roles, early/mid/late game, matchup, objectives, and more.
Squad
Player development, tasks, roles, and manager talents.
- Player Tasks Solo queue, rest, replay analysis, scouting, negotiation. What each task does, how condition affects progression, and why exhausted players stop improving.
- How players grow: potential, attributes, and progression How player attributes grow, why progression stalls at 99/100, why matches grow players faster than solo queue, whether nationality matters, and how junior players develop.
- Player roles: how they work and how to change them How player roles work in ESMO: CS roles come from attributes (not settable); MOBA positions are settable but suitability depends on attributes. How to retrain, and why a player's profile role selector only changes the view.
- Manager level and talents How your manager level works, where talent points come from, what the three talent trees do (Negotiator, CS Specialist, MOBA Specialist), and how to reset them.
Competition
Competitions, ratings, match formats, and CS terminology.
- Competitions, tournaments, and ratings How leagues and tournaments work in ESMO: regions, opting in/out, tiebreakers, brackets, rewards, how ECR works, reading the per-match point breakdown in the History tab, and whether you need to be online.
- CS glossary: roles, jargon, and round types Plain definitions of CS jargon you'll see in ESMO: IGL, entry fragger, lurker, sniper, anchor, support, eco vs full buy, sides, clutch, and more.
Subscription
ESMO+ benefits, billing, purchases, and refunds.